Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How charities can ensure their premises, staff, volunteers and other resources can’t be used for activities that may, or appear to, support or condone terrorism
The definition of the Terrorism Act and what the Charity Commission expects of charities and volunteer organisations
The key duties of charities and volunteer organisations to safeguard against involvement in terrorism
Terrorist offences that may affect charities and voluntary organisations
Helping people at risk of domestic abuse to receive appropriate protection
How the law encourages public bodies to ensure that individuals affected by domestic abuse are supported and perpetrators are held accountable
How the law defines domestic abuse
Duties of public bodies to act to protect individuals at risk of domestic abuse
When charities and voluntary organisations partner with other organisations, safeguarding responsibilities and accountability falls into three categories
The appropriate level of due diligence charities should carry out when working with partners