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Supporting volunteers

How to support, supervise and get feedback from volunteers to improve their experience

  • Involving volunteers

Keeping volunteers

How to keep volunteers engaged and retain them at your organisation

  • Involving volunteers

Solving volunteer problems

How to recognise and address problems or issues with your volunteers

  • Involving volunteers

Dismissing a volunteer

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

  • Involving volunteers

Engaging and supporting young people to volunteer

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Valuing and developing volunteers

Guidance on training, accrediting and thanking volunteers

  • Involving volunteers

Thanking volunteers

How to thank your volunteers and show you appreciate their efforts

  • Involving volunteers

Training and development for volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

  • Involving volunteers

Accrediting volunteer learning

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

  • Involving volunteers

Employer-supported volunteering

How to support your staff to take part in volunteering opportunities

  • Involving volunteers

ACEVO and NCVO joint statement on announcement of Orlando Fraser as preferred candidate for next Charity Commission chair

ACEVO and NCVO today release a joint statement following announcement of Orlando Fraser as preferred candidate for the next chair of the Charity Commission.

  • Government and politics

NCVO announce Sarah Vibert as CEO

  • Inside NCVO

FSI and NCVO partnership becomes new home of small charities coalition helpdesk

Today the Small Charities Coalition (SCC) announced that the FSI (the Foundation for Social Improvement) and NCVO (National Council for Voluntary Organisations) have come together to secure the SCC Helpdesk and other key services.

  • Collaboration

Respond, recover, reset: 18 months of real-time research reveals how the charity sector changed through the pandemic

Two years ago the UK went into its first national lockdown, the final report of the Charity Covid-19 Impact Barometer survey project, led by Nottingham Trent University, with Sheffield Hallam University and the National Council for Voluntary Organisations

  • Responding to crises
  • Coronavirus

NCVO and centre for ageing better partner to increase age-friendly inclusive volunteering in england

NCVO has announced today that it will partner with the Centre for Ageing Better to support its efforts to increase age-friendly inclusive volunteering in England.

  • Collaboration

#VounteersWeek 2022: A time to say thanks

With just two months to go until Volunteers’ Week 2022, taking place 1-7 June, the organisers have shared the news that the theme for this year’s week-long celebration is ‘A time to say thanks’.

  • Involving volunteers

NCVO hosting new initiative examining how understanding power can enable voluntsary organisations to embody integrity

NCVO has announced that it is hosting a new initiative called Power & Integrity (PI) – launching today – which aims to enable more coherent, integrated and impactful approaches to organisational integrity in the voluntary sector.

Funding Central has closed

NCVO’s funding database, Funding Central, is now closed. Browse alternative resources and guidance

  • Funding and income

Transfer of Trusted Charity standard delivery to the Growth Company

NCVO has transferred the delivery of the Trusted Charity standard to our Trusted Supplier the Growth Company

  • Involving volunteers

VCQA update in 2022 and beyond

Following a strategic review, NCVO has taken the difficult decision to stop providing VCQA. We are delighted to announce that we will transfer ownership rights of VCQA to the National Association for Voluntary and Community Action (NAVCA) from 1 January.

  • Involving volunteers

Key duties of regulated bodies

Key duties of regulated bodies for safeguarding children or young people

  • Safeguarding

Key offences and liability

Key offences and liability relating to the protection of children and young people

  • Safeguarding

Safeguarding adults at risk

Key areas of law to be aware of if you or your organisation works with adults at risk of harm

  • Safeguarding

Overview

If you or your organisation works with adults at risk of harm there are key laws and frameworks to help you with safeguarding

  • Safeguarding

General duties of local authorities

Duties of local authorities to safeguard adults at risk

  • Safeguarding

Key duties of public bodies

Key duties of public bodies to safeguard adults at risk

  • Safeguarding

Key duties of regulated bodies

Key duties of regulated bodies to safeguard adults at risk

  • Safeguarding

Key duties of individuals

Key duties of individuals for safeguarding adults at risk

  • Safeguarding

Key offences

Key offences that can cause harm to adults at risk

  • Safeguarding

Safeguarding people from involvement in terrorism

How charities can ensure their premises, staff, volunteers and other resources can’t be used for activities that may, or appear to, support or condone terrorism

  • Safeguarding

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Volunteering network meeting

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Influencing parliament and government (2 x 0.5 days)

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully