How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
Understand how to make safeguarding part of your everyday activities and review what you are doing
Safeguarding works best when everyone is involved. Find out how to make that happen
When to take checks and other recruitment steps that help keep people safe
Find out about the most important documents needed for good safeguarding
Making sure people take on the right roles and responsibilities to keep people safe
Preparing staff and volunteers so they’re ready to deal with problems when they happen
Identifying the types of harm that people you work with might experience
Find training designed for charities, voluntary organisations and community groups
Find organisations that can help you plan and review your safeguarding work
Find out who this guide is for and how to use it