How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
NCVO's chief executive Sarah Vibert reflects on the outcomes of independent investigations into complaints submitted to NCVO's board of trustees
NCVO's chief executive Sarah Vibert shares learnings from our EDI report and sets out the actions we're taking to create an inclusive culture that allows everyone to thrive at work
Karl Wilding, chief executive at NCVO, reflects on his own personal learning journey on equity diversity and inclusion (EDI), as well as how NCVO is taking the first steps towards being a more inclusive organisation
NCVO has recruited two charity leaders to its board of trustees, further strengthening and diversifying the skills and experiences of its governing body
Interim chair of trustees, Anne Heal, reflects on NCVO’s work on equity, diversity and inclusion (EDI)
NCVO's equity, diversity and inclusion (EDI) working group reflect on the current state of the voluntary sector
NCVO’s EDI working group share an update on the steps we're taking to improve our organisational culture
To mark National Apprenticeship Week 2023, Noama Chaudhry shares insights from her apprenticeship at NCVO and offers advice for the wider sector
Learn about the how the process of evaluation works
Understanding the issues experienced by individuals or organisations you want to work with, people you want to influence, or environments you want to affect change in is the starting point for impact planning
Information you need before you write your evaluation brief and what to include once you get started
Learn about how to create an evaluation budget
Learn about the different planning tools you can use to help you find out what difference you want to make
Learn how to create your own evaluation planning triangle
Examples of evaluation planning triangles in different organisations
Learn how to develop a monitoring and evaluation framework and see some examples
Learn about how to create a monitoring and evaluation framework