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News and insights (325)
Help and guidance (610)
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How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.

Government and politics

NCVO’s lead governance consultant Dan Francis shares our plans for Trustees’ Week and explores our wider support offer for trustees

Governance

Policy and insight manager Sam Mercadante responds to the government's new financial measures, calling for more funding and policy choices that prevent poverty and inequality

Government and politics
Responding to crises

Report of the Inquiry into charity senior executive pay and guidance for trustees on setting remuneration

Financial management

Involving volunteers

Funding and income
Government and politics

Government and politics
Involving volunteers

Governance

Information and tools on strategic planning.

Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment

A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.

Self reflection is an important part of your professional development and will help you to do your role effectively.

Guidance on conducting individual trustee performance reviews

Governance

How to use NCVO's financial procedures manual template

Governance

Guidance for using NCVO's financial procedures manual templates

Governance

Guidance for using NCVO's financial procedures manual templates

Governance

Guidance on reserves policies for your charity

Governance

Incorporating conflicts of interest into your financial procedures manual

Governance

Learn more about the Civil Society Covenant, and the steps to implement it, in this free event.

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

Get an introduction to data collection methods and practical guidance for evaluating your work

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

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Strategic planning: tools for decision making (1 day)

Managing conflict and ending volunteering well (0.5 day)

Supporting good governance (4 x 0.5 days)

Introduction to EDI in charities (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Managing people in the charity sector (2 days)

Tools and methods for measuring outcomes (1 day)

Influencing parliament and government (2 x 0.5 days)

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