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How to write a volunteer agreement without creating an employment contract

Involving volunteers

What to include in volunteer induction training to help new volunteers get started

Involving volunteers

Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Involving volunteers

Involving volunteers

Employing and managing staff
Business planning and strategy
Impact and evaluation

Government and politics
Law and regulation

Involving volunteers

Governance

Funding and income
Government and politics
Governance

Government and politics
Law and regulation

Governance

Involving volunteers

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
HR and recruitment
IT and data protection

Learn about what divestment is and the aims and impacts of divesting from fossil fuels

Campaigning

Access our guidance to help you decide if you should set up a new charity, voluntary organisation or community group

Setting up

What you need to consider when choosing your legal structure and the main characteristics of different legal structures

Setting up

Find out what charity status is and if you need to register as a charity

Setting up

Find out about social enterprises and their associated legal structures

Setting up

Find out what information should be included in your charity's governing document

Setting up

Understand your core legal responsibilities to your employees

Employing and managing staff

A short summary of your general legal obligations to paid members of staff

Employing and managing staff

A quick introduction to employment law on the conditions of employment

Employing and managing staff

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Get an introduction to data collection methods and practical guidance for evaluating your work

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

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Charity finance skills (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Authentic leadership (1 day)

Managing conflict and ending volunteering well (0.5 day)

Supporting good governance (4 x 0.5 days)

Tools and methods for measuring outcomes (1 day)

Introduction to EDI in charities (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Managing people in the charity sector (2 days)

Good practice in volunteer management (1 day)

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