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How to write a volunteer agreement without creating an employment contract

Involving volunteers

What to include in volunteer induction training to help new volunteers get started

Involving volunteers

Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Employing and managing staff
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Government and politics
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Government and politics
Involving volunteers

Government and politics

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Employing and managing staff
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Writing the executive summary of your business plan

Business planning and strategy

Writing about your organisation in your business plan

Business planning and strategy

Writing about what your organisation does in your business plan

Business planning and strategy

How to navigate your market and customer base

Business planning and strategy

Writing the market analysis section of your business plan

Business planning and strategy

Writing the market research section of your business plan

Business planning and strategy

Writing the market research and testing section of your business plan

Business planning and strategy

Writing the operational planning section of your business plan

Business planning and strategy

Writing the people, management and governance section of your business plan

Business planning and strategy

Writing the impact section of your business plan

Business planning and strategy

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Get an introduction to data collection methods and practical guidance for evaluating your work

This advanced course is specifically for data protection leads or officers in charitable organisations.

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

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Charity trustee induction and refresher (2 x 0.5 days)

Better impact reporting (0.5 day)

Recruiting volunteers (0.5 day)

Managing people in the charity sector (2 days)

Safeguarding essentials in charities (1 day)

Strategic planning: tools for decision making (1 day)

Tools and methods for measuring outcomes (1 day)

Advanced data protection (2 x 0.5 days)

Volunteers and the law (0.5 day)

Good practice in volunteer management (1 day)

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