What to include in volunteer induction training to help new volunteers get started
Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Things to consider when paid staff want to volunteer for the organisation that employs them
Guidance on holding and protecting data on volunteers
Guidance on when a volunteer can demonstrate that they're working under a contract, and what that means
Examples of tribunal decisions where a volunteer be seen as an employee
What happens if a volunteer is found to be eligible for the minimum wage
How to make the most of volunteers while ensuring they don’t become workers or employees
Learn more about volunteering while receiving state benefits
Learn about the tax and national insurance implications for volunteers
Guidance on the health and safety measures you need to put in place when working with volunteers
Guidance on arranging insurance for volunteers and volunteer-involving organisations