Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.
Tools and good-practice guidance to help you review, run and improve your board, compiled by NCVO's governance experts
Read the new Code, which sets out principles of good governance for charities.
The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.
Information and tools on strategic planning.
Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment
A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.
Self reflection is an important part of your professional development and will help you to do your role effectively.
Guidance on conducting individual trustee performance reviews
Templates and guidance for creating a financial procedures manual that will provide a framework for managing your organisation's finances.
How charities can ensure their premises, staff, volunteers and other resources can’t be used for activities that may, or appear to, support or condone terrorism
The definition of the Terrorism Act and what the Charity Commission expects of charities and volunteer organisations
The key duties of charities and volunteer organisations to safeguard against involvement in terrorism
Terrorist offences that may affect charities and voluntary organisations
Helping people at risk of domestic abuse to receive appropriate protection
How the law encourages public bodies to ensure that individuals affected by domestic abuse are supported and perpetrators are held accountable
How the law defines domestic abuse
Duties of public bodies to act to protect individuals at risk of domestic abuse
When charities and voluntary organisations partner with other organisations, safeguarding responsibilities and accountability falls into three categories
The appropriate level of due diligence charities should carry out when working with partners