The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.
All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.
It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.
A resource pack to help you write a scheme of delegation.
Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.
Tools and good-practice guidance to help you review, run and improve your board, compiled by NCVO's governance experts
Read the new Code, which sets out principles of good governance for charities.
The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.
Information and tools on strategic planning.
Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment
Tackle one of the biggest obstacles we face when creating digital content, software and services
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
Find out about guides to digital safeguarding and how to keep people safe in everything you do online