Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
How grant makers can contribute to better safeguarding practice
Safeguarding considerations for grantmakers and grantholders
How local infrastructure organisations can set an example to smaller charities and voluntary organisations with safeguarding
How local infrastructure organisations can make safeguarding a priority
How to embed robust safeguarding processes as an infrastructure organisation
How to manage information and confidentiality as an infrastructure organisation
How infrastructure organisations can promote safeguarding among their members and other organisations they support
Guidance for safeguarding for small organisations and groups without their own safeguarding resources
Things you must do to embed safeguarding practices as an infrastructure organisation
How to stay connected with your local area safeguarding boards