Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
How to request and process DBS checks
Guidance on what checks you need to complete for people working overseas
Guidance on additional information you need to consider when carrying out DBS checks for trustees
Steps you need to take to keep data safe once DBS checks have been carried out
Guidance on what to do if a staff member or volunteer has a criminal record
Find out about whistleblowing, and the policies your organisation should have in place.
Questions you might ask yourself if you're thinking of raising a concern.
Find out about different types of concerns and ways they can be reported.
Find out why it's useful to stay up to date with safeguarding terminology
Find definitions of some of the most common safeguarding terminology