Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Safeguarding works best when everyone is involved. Find out how to make that happen
When to take checks and other recruitment steps that help keep people safe
Find out about the most important documents needed for good safeguarding
Making sure people take on the right roles and responsibilities to keep people safe
Preparing staff and volunteers so they’re ready to deal with problems when they happen
Identifying the types of harm that people you work with might experience
Find training designed for charities, voluntary organisations and community groups
Find organisations that can help you plan and review your safeguarding work
Find out who this guide is for and how to use it
Find out about the key legal sources that we refer to in this guide