Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Find out about the key legal sources that we refer to in this guide
Find out where charities' duties of care can arise from and who they might affect
The key duties for charities and volunteer organisations regarding insurance
Find out about the Charity Commission's expectations for reporting incidents
The Charity Commission's recommended steps that your organisation can take
Find out about the specific role that trustees can play in safeguarding
Find out about the key Acts and treaties designed to protect children
Key areas of law to be aware of if you or your organisation is responsible for safeguarding children or young people
Duties of various bodies to protect children and young people
Key duties of public bodies for safeguarding children or young people