Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
A sample emergency leave for dependants policy, designed for small charities and voluntary organisations
A sample equity, diversity and inclusion policy, designed for small charities and voluntary organisations
A guide to help you develop an expenses policy for your organisation
A sample family leave policy, designed for small charities and voluntary organisations
A sample flexible working policy, designed for small charities and voluntary organisations
A sample grievance procedure, designed for small charities and voluntary organisations
A guide to help you develop an information technology policy for your organisation
A sample maternity leave policy, designed for small charities and voluntary organisations
A sample paternity leave policy, designed for small charities and voluntary organisations
A sample pay policy, designed for small charities and voluntary organisations