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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

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Inside NCVO

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Government and politics
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Government and politics
Involving volunteers

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A sample emergency leave for dependants policy, designed for small charities and voluntary organisations

A sample equity, diversity and inclusion policy, designed for small charities and voluntary organisations

A guide to help you develop an expenses policy for your organisation

A sample family leave policy, designed for small charities and voluntary organisations

A sample flexible working policy, designed for small charities and voluntary organisations

A sample grievance procedure, designed for small charities and voluntary organisations

A guide to help you develop an information technology policy for your organisation

A sample maternity leave policy, designed for small charities and voluntary organisations

A sample paternity leave policy, designed for small charities and voluntary organisations

A sample pay policy, designed for small charities and voluntary organisations

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

A chance to hear from regulators about their plans for the voluntary sector.

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Learn how to navigate today’s toughest financial challenges facing small voluntary organisations. Discover the tools, insights, and real-world examples you need to build resilience, manage risk and lead with financial confidence.

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Supporting good governance (4 x 0.5 days)

Charity finance skills (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Managing conflict and ending volunteering well (0.5 day)

Outcomes and impact measurement (1 day)

Managing people in the charity sector (2 days)

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