How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Our sources of income, salaries, approaches to pay and more
Our gender, ethnicity, disability, sexual orientation and religion pay gap information
We stand up for charities and volunteers - because we know voluntary action is essential to change the world we live in
Meet the people behind everything we do
Our executive team provides strategic direction to our staff
Kate is our CEO.
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Learn about the tax and national insurance implications for volunteers
Guidance on the health and safety measures you need to put in place when working with volunteers
Guidance on arranging insurance for volunteers and volunteer-involving organisations
Guidance around safeguarding vulnerable clients and volunteers
Advice on DBS checks for volunteers and volunteer involving organisations
Guidance and policies to consider when using volunteer drivers
Guidance on copyright and volunteers
A free online tool for volunteer-involving groups and organisations
Read our top tips for how your organisation can make volunteering inclusive for disabled people.