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Giving effective feedback

How to give your team effective feedback

  • Employing and managing staff

Supporting learning and development

How to develop effective learning and development plans

  • Employing and managing staff

Motivating and engaging staff

Guidance to help you motivate and engage your team

  • Employing and managing staff

One-to-ones and appraisals

Tips to help you plan and run effective one-to-one meetings and appraisals

  • Employing and managing staff

Managing underperformance

Guidance to help you address and manage poor performance in the people you manage

  • Employing and managing staff

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

'Every day counts' as charities still wait for government support

  • Coronavirus

Government support for charities – NCVO reaction

At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.

  • Coronavirus

Voluntary sector will shrink following coronavirus

Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will

  • Coronavirus
  • Involving volunteers

Dr Priya Singh set to be new chair of NCVO

  • Inside NCVO

NCVO consults staff on restructure proposals

  • Business planning and strategy

New research supports organisations to improve volunteer experience for minority groups

  • Involving volunteers

NCVO announces detailed plans for future offer to members, charities and volunteering

  • Involving volunteers

Statement from Priya Singh, chair, on behalf of the Board of Trustees

  • Equity, diversity and inclusion

About safeguarding reports

What are safeguarding reports and how can trustees work with them?

  • Safeguarding

Working with the CEO

How trustees can work with their organisation's CEO to ensure good safeguarding

  • Safeguarding

Responsibilities of a designated safeguarding lead

The responsibilities of a designated safeguarding lead and how they can ensure good practice

  • Safeguarding

What does the role include?

What are the roles and responsibilities of a designated safeguarding lead?

  • Safeguarding

Who can be designated safeguarding lead?

A guide to safeguarding leads and who is best suited to the role

  • Safeguarding

Skills and abilities needed for the role

Guidance on what skills a designated safeguarding lead needs

  • Safeguarding

Training and development

Find out more about what training a designated safeguarding lead can undertake

  • Safeguarding

Supervision and support

Supervision can mean different things to different people but essentially it’s an activity that gives you an opportunity to reflect upon your practice

  • Safeguarding

Resources for designated safeguarding leads

A collection of safeguarding resources for designated safeguarding leads

  • Safeguarding

Prevention and your safeguarding plan

Creating a safeguarding plan to ensure policies and procedures are being followed

  • Safeguarding

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

APPG on Charities and Volunteering: local partnership working

Join us for a discussion on the future of partnership working between local government and civil society.