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How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

Guidance to help you lead or manage people who work remotely

Employing and managing staff

Understand different types of workplace conflict, why conflict happens, and how to resolve it

Employing and managing staff

Employing and managing staff

Why team working is especially important in voluntary organisations

Employing and managing staff

How to develop a set of clear objectives and plans for your team

Employing and managing staff

Involving volunteers

Responding to crises
Collaboration
Involving volunteers

Governance
Equity, diversity and inclusion
Inside NCVO

Involving volunteers

Governance
Law and regulation

Funding and income
Impact and evaluation
Responding to crises

Inside NCVO
Collaboration
Involving volunteers

Law and regulation
Government and politics

Responding to crises

Involving volunteers

How to respond when a member chooses you to report a safeguarding concern

Safeguarding

Other things you can do to help your members with safeguarding

Safeguarding

How to plan the right safeguarding training for your organisation

Safeguarding

Choosing the right safeguarding training for your organisation's needs

Safeguarding

How to choose the right safeguarding training provider for your organisation

Safeguarding

Useful questions you can ask when planning safeguarding training for your organisation

Safeguarding

How to design training in-house if you have safeguarding and training expertise within your organisation

Safeguarding

Key safeguarding questions for trustees to consider

Safeguarding

Find out about a lead trustee for safeguarding's role and responsibilities

Safeguarding

What are safeguarding reports and how can trustees work with them?

Safeguarding

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn more about the Civil Society Covenant, and the steps to implement it, in this free event.

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

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Outcomes and impact measurement (1 day)

Mentoring and coaching skills (0.5 days)

Theory of change for strategic planning and evaluation (1 day)

Charity finance skills (1 day)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Managing conflict and ending volunteering well (0.5 day)

Strategic planning: tools for decision making (1 day)

Supporting good governance (4 x 0.5 days)

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