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How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

Guidance to help you lead or manage people who work remotely

Employing and managing staff

Understand different types of workplace conflict, why conflict happens, and how to resolve it

Employing and managing staff

Employing and managing staff

Why team working is especially important in voluntary organisations

Employing and managing staff

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

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Employing and managing staff
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Coronavirus
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Equity, diversity and inclusion
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View what some monitoring and evaluation frameworks look like for different organisations

Impact and evaluation

Learn about which evaluation method will be best for the type of evaluation work you're doing

Impact and evaluation

Find out about the process of choosing evaluation methods, and what some of those common evaluation methods are

Impact and evaluation

Learn about what types of interviews there are and what to consider when running interviews

Impact and evaluation

Learn about how to plan for and run focus groups

Impact and evaluation

Learn about the basics of questionnaire design

Impact and evaluation

Learn about different creative data collection methods and when they can be used

Impact and evaluation

Learn what secondary data is and how to find it

Impact and evaluation

Learn about how to generate evaluation findings and to report clearly in an appropriate format

Impact and evaluation

Learn about how to analyse quantitative data

Impact and evaluation

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Get an introduction to data collection methods and practical guidance for evaluating your work

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

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Managing conflict and ending volunteering well (0.5 day)

Outcomes and impact measurement (1 day)

Managing people in the charity sector (2 days)

Strategic planning: tools for decision making (1 day)

Tools and methods for measuring outcomes (1 day)

Safeguarding essentials in charities (1 day)

Leading external engagement (2 days)

Good practice in volunteer management (1 day)

Charity finance strategy (1 day)

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