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Selection and codes of conduct

All trusted suppliers must meet our selection criteria and follow our code of conduct

Code of conduct

We expect all trusted suppliers to follow our code of conduct

Complaints procedure

How to raise a complaint about a trusted supplier

Selection procedures

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Venue hire

Looking for an affordable meeting room or event space in central London? Our King’s Cross venue is perfect for conferences, meetings and events.

Our rooms

Learn more about our event spaces, training rooms and meeting rooms – available to hire in central London

Event spaces

Learn more about our event spaces, ideal for conferences, AGMs or staff away days

Training rooms

Learn more about our training rooms, ideal for larger meetings, training or workshops

Meeting rooms

Learn more about our meeting rooms, ideal for smaller meetings, focus groups or interviews

Creating inclusive growth: Local Enterprise Partnerships' engagement with the voluntary sector

  • Collaboration
  • Involving volunteers

Levelling up: The UK Shared Prosperity Fund

  • Government and politics

Volunteering: A family affair? Summary report

  • Involving volunteers

Volunteering: A family affair?

  • Involving volunteers

Beyond charities

  • Equity, diversity and inclusion

The impact of covid-19 on the voluntary sector

  • Coronavirus
  • Involving volunteers

The Road Ahead 2020

A review of the voluntary sector's operating environment.

  • Responding to crises
  • Coronavirus
  • Funding and income

Creating partnerships for success

  • Collaboration
  • Impact and evaluation

Time Well Spent: Volunteering in the public sector

  • Involving volunteers

Political campaigning

Guidance to help you campaign with confidence during an election

  • Government and politics
  • Campaigning

What's different about charity finance

Find out what makes charity finance different and how to plan appropriately

  • Financial management

Internal controls

Internal controls are the things you do to help manage the risk of an error or a fraud

  • Financial management

Fraud

How to be aware of the risk factors relating to fraud and take steps to protect your organisation.

  • Financial management

Audit and independent examination

The difference between audits and independent examinations and how to prepare for both

  • Financial management

Record keeping and accounting

The basic principles of bookkeeping are the same for charities as for other organisations, you just need to be aware of the slightly different emphasis and the need to keep restricted funds separate.

  • Financial management

Writing a financial strategy

Guidance on creating a financial strategy and what you need to include

  • Financial management

Funding and income planner

A pre-built spreadsheet that calculates your income percentages when you input your current funding and future targets

Budgeting and cashflows

How to create budgets, cashflow forecasts and understanding the cashflow process

  • Financial management

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

NCVO member welcome and refresher session: July 2025

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

All-Party Parliamentary Group (APPG) on Charities and Volunteering

A chance to hear from regulators about their plans for the voluntary sector.

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

NCVO/Zurich webinar: navigating financial risk with confidence

Learn how to navigate today’s toughest financial challenges facing small voluntary organisations. Discover the tools, insights, and real-world examples you need to build resilience, manage risk and lead with financial confidence.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Leading external engagement (2 days)

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships