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'policies'

Safeguarding online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

Best practice and legal compliance for consent and data storage

  • Digital and technology

Planning user research

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

  • Digital and technology

Comparing video conferencing software

Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.

  • Digital and technology

Training and development for volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

  • Involving volunteers

Thanking volunteers

How to thank your volunteers and show you appreciate their efforts

  • Involving volunteers

Solving volunteer problems

How to recognise and address problems or issues with your volunteers

  • Involving volunteers

Supporting volunteers

How to support, supervise and get feedback from volunteers to improve their experience

  • Involving volunteers

Running a volunteer induction

What to include in volunteer induction training to help new volunteers get started

  • Involving volunteers

Choosing and implementing a volunteer management system

Guidance on choosing a system to help you recruit, train, engage and retain your volunteers

  • Involving volunteers

King’s Speech 2023: Takeaways for the voluntary sector

Our policy and public affairs manager, Chris Walker, summarises the announcements from the King's Speech likely to impact our sector

  • Government and politics

Practical support bulletin: November 2023

Resources, events, support and information on the big issues affecting small charities

  • Funding and income
  • Governance
  • Cost of living

Climate campaign: Putting the environment at the centre of decision-making this Trustees' Week

We launched a new campaign in the summer of 2023 to help trustees and charity leaders consider the environmental impact of their charities’ investments

  • Campaigning

Governance round-up: October 2023

The latest guidance, resources and training for governance professionals

  • Governance

Volunteering round-up: October 2023

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

National Inclusion Week: Why the language we use matters in building belonging

NCVO shares changes we’re making to our use of language along with reflections for the wider sector

  • Inside NCVO
  • Equity, diversity and inclusion

Practical support bulletin: September 2023

Resources, free events, support and guidance on the big issues affecting small charities

  • Financial management
  • Funding and income
  • Responding to crises

Election manifesto: Sheffield charities have their say

Charity representatives tell us their priorities ahead of next year’s general election

  • Government and politics

Charities urge chancellor to provide cost of living support

Organisations have united ahead of next week’s spring budget to call on the chancellor to provide urgent support

  • Responding to crises

The inside track: February 2023

Our latest update on what’s happening in Westminster. This month sees the creation of new government departments and a big change at the top of Scottish politics

  • Government and politics

Policies and procedures

Find out about the most important documents needed for good safeguarding

  • Safeguarding

Reserves policy

Guidance on reserves policies for your charity

  • Governance

Family leave policy

A sample family leave policy, designed for small charities and voluntary organisations

Sample dignity at work policy

A sample dignity at work policy, designed for small charities and voluntary organisations

Sample flexible working policy

A sample flexible working policy, designed for small charities and voluntary organisations

Writing a volunteer policy

How a volunteer policy can benefit your organisation and what it should include

  • Involving volunteers

Developing policies and procedures

Check your organisation has the right policies and procedures in place to employ and manage staff

  • Employing and managing staff

Writing a data protection policy and procedures

Use this to help you write your data protection policy and procedures and other related documents.

  • Digital and technology

Safeguarding responsibilities for HR managers

How human resources can play a leading role in safeguarding

  • Safeguarding

Planning for safeguarding in your organisation

Find out about the responsibilities of a volunteer manager and how to plan a safeguarding policy

  • Safeguarding

Influencing parliament and government (2 x 0.5 days)

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

NCVO strategy launch webinar: Together for a stronger society

Join us for the launch of NCVO’s new strategy, as we share our vision, direction and ambitions for the years ahead.

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.