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This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Get an introduction to data collection methods and practical guidance for evaluating your work

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

An NCVO Event

Trustees play an important role in making sure charities are well-managed and can achieve their aims. This accessible, interactive trustee eLearning course lets you study in your own time and at your own pace so you can fit around your schedule and priorities.