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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

Involving volunteers

Responding to crises
Collaboration
Involving volunteers

Governance
Equity, diversity and inclusion
Inside NCVO

Involving volunteers

Governance
Law and regulation

Funding and income
Impact and evaluation
Responding to crises

Inside NCVO
Collaboration
Involving volunteers

Law and regulation
Government and politics

Responding to crises

Involving volunteers

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

Learn Practical tips to ensure you are successful in your funding bid applications.

Explore charity trading and when to consider a trading subsidiary.

Get an introduction to data collection methods and practical guidance for evaluating your work

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

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Dealing with unconscious bias

Doing user research

Planning user research

Asking good user research interview questions

Best practice and legal compliance for consent and data storage

Note taking and making sense of your research

Planning a new website

Before you start a new website project

Building your own website or getting a specialist

Creating and sharing useful eLearning

Volunteering in England in 2032

Mobilising the public response to war in Ukraine through partnership and collaboration

12 things I've learnt about culture change over the last 12 months

Volunteering round-up: March 2022

Governance round-up: March 2022

Respond, recover, reset: What the voluntary sector can learn from the past two years

Sarah Vibert: My vision for NCVO and our membership community

The inside track: March 2022

How charities and civil society can support Ukraine

Volunteering round-up: February 2022

You’re registered with a regulator or statutory register

You have contractual liabilities

You employ staff

You involve volunteers

You deliver services to people at risk of harm

You have safeguarding duties to children or adults at risk

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Data protection essentials (2 x 0.5 days)

Developing a Fundraising Strategy (0.5 day)

Successful funding applications (0.5 day)

Webinar: charity trading essentials

Tools and methods for measuring outcomes (1 day)

Leading external engagement ( 1 day)

Recruiting volunteers (0.5 day)

Supporting good governance (4 x 0.5 days)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

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Data protection essentials (2 x 0.5 days)

Developing a Fundraising Strategy (0.5 day)

Successful funding applications (0.5 day)

Tools and methods for measuring outcomes (1 day)

Leading external engagement ( 1 day)

Recruiting volunteers (0.5 day)

Supporting good governance (4 x 0.5 days)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

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