Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Learn more about our new president, Baroness Delyth Morgan, and ambassador, Lord Simon Woolley
A round-up of the key talking points from the only national hustings dedicated to the voluntary sector
Our analysis of the election result and what it means for the voluntary sector
Our chief executive, Sarah Elliott, shares our vision for the sector on behalf of our members
Our analysis of Labour's first few days in government and what their announcements could mean for the charity sector
NCVO and Microsoft UK share findings from our recent artificial intelligence (AI) event – along with opportunities for ongoing learning
The King's speech sets out the new Labour government's priorities for the months ahead, following the party's general election victory.
Duties of public bodies to act to protect individuals at risk of domestic abuse
When charities and voluntary organisations partner with other organisations, safeguarding responsibilities and accountability falls into three categories
The appropriate level of due diligence charities should carry out when working with partners
The steps trustees must take when a charity works with partners, to ensure resources are managed responsibly
Legal protections for people who raise concerns
How the Public Interest Disclosure Act protects any whistleblowing worker
What organisations are expected or obliged to do when concerns are raised
Find out about 'limitation periods' regarding certain types of claim
Information about DBS checks and tools to help you understand the law as it applies to the roles in your organisation
Information about getting DBS checks for staff and volunteers