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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Learn more about what corporate fundraising is and if you should try it

Funding and income

Learning about what crowdfunding is

Funding and income

Learning about what donation buttons are

Funding and income

Guidance about fundraising events for your organisation

Funding and income

Funding and income

Guidance on fundraising in a public place

Funding and income

Learn about Gift Aid and how it works

Funding and income

Learn about donating to a voluntary organisation

Funding and income

Learn more about legacy gifts

Funding and income

Learn more about lotteries, prize competitions and free draws

Funding and income

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

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Volunteers and the law (0.5 day)

Managing people in the charity sector (2 days)

Data protection essentials (2 x 0.5 days)

Strategic leadership (1 day)

Charity finance strategy (1 day)

Leading a thriving organisational culture (1 Day)

Boost your personal influence and impact (0.5 day)

Outcomes and impact measurement (1 day)

Financial governance for trustees (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

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