Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
As Volunteers' Week 2023 draws to a close, the Minister for Civil Society looks back on the week and shares his thoughts
Reflections on the recent Charity Commission board appointments along with updates and upcoming events
Volunteering consultant Helen Tourle shares the latest volunteering news, updates, events and training
We share findings from our latest national survey on the volunteer experience
Our latest update on what’s happening in Westminster and how it might impact charities
Charity representatives tell us their priorities ahead of next year’s general election
NCVO launches campaign to encourage charities to consider divestment
Volunteering consultant Helen Tourle shares volunteering news and dates for your diary
Resources, free events, support and information on the big issues affecting small charities
An update on our influencing work, government policy and funding announcements
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
How to make sure volunteers have a positive end to their time with your organisation