Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
The Employment Rights Bill introduces the biggest changes to UK employment law in decades. Find out when these changes will happen and what you should be doing to get ready.
Membership body announces changes to its executive team following the arrival of new CEO, Kate Lee.
Limited measures announced, but not enough to ease financial strain on charities.
A new report from NCVO explores impact of rise in extremism and social division on the voluntary sector.
How to approach board relationship challenges and have constructive conversations
Use this page to learn about how to broadly encourage positive trustee relationships and manage disputes.
Use this page to understand how to approach challenging conversations with your board.
What to consider when carrying out a governance review and the different types of review
Information on annual reports and accounts for charities, and sample documents.
A template agenda for a board meeting.
A sample code of conduct for trustees.
Sample declaration of interests form for trustees
Sample trustee expenses claim form
A sample management calendar for users to adapt for their own organisations