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The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.

Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

Digital and technology

Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

The latest guidance from the Charity Commission, new governance resources and upcoming training

Governance

NCVO shares changes we’re making to our use of language along with reflections for the wider sector

Inside NCVO
Equity, diversity and inclusion

The UK Civil Society Almanac, published annually by NCVO, is the definitive publication on the state of the voluntary sector. Widely cited by the media, it is used extensively by sector leaders, policy makers, journalists and academics

Government and politics
Involving volunteers

Our policy and influencing manager Catherine Goodall talks about our work to address the gender pay gap – and explores what you can do to support change across the sector

Equity, diversity and inclusion

For National Inclusion Week, the NCVO Rainbow Network shares their thoughts on how to provide opportunities for making organisations more inclusive for the LGBTQIA+ community.

Equity, diversity and inclusion

Following the release of our UK Civil Society Almanac 2023, our research and insight manager, Nayyara Tabassum, explores some of the report’s key takeaways

The latest volunteering news, resources and dates for your diary

Involving volunteers

Highlights and key talking points from our annual general meeting

Inside NCVO

The latest guidance, resources and training for governance professionals

Governance

NCVO's CEO Sarah Vibert launches our campaign to support charities and voluntary organisations this winter

Cost of living

The steps you should take when shortlisting and interviewing applicants

Employing and managing staff

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Get an introduction to data collection methods and practical guidance for evaluating your work

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

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Recruiting volunteers (0.5 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Developing a volunteer strategy (1 day)

Volunteers and the law (0.5 day)

Safeguarding essentials in charities (1 day)

Managing people in the charity sector (2 days)

Tools and methods for measuring outcomes (1 day)

Charity finance strategy (1 day)

Designated safeguarding leads in charities (1 day)

Leading a thriving organisational culture (1 Day)

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