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How AI can help small charities

Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

  • Digital and technology

Dealing with unconscious bias

Tackle one of the biggest obstacles we face when creating digital content, software and services

Doing user research

Help and guidance for user research when building new digital tools for your small charity

  • Digital and technology

Planning user research

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

  • Digital and technology

Asking good user research interview questions

Use this page to ask the right kind of questions when you're planning user research interviews

  • Digital and technology

Best practice and legal compliance for consent and data storage

  • Digital and technology

Note taking and making sense of your research

  • Digital and technology

Before you start a new website project

Use this page to help you work out if your website needs replacing and how to go about doing it

  • Digital and technology

Why your organisation should get involved in The Big Help Out

Reasons and ways to support the nationwide campaign to get more people volunteering

Volunteering round-up: April 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: April 2024

The latest charity governance news, resources and dates for your diary

  • Governance

The Voluntary Sector Manifesto

A manifesto for the voluntary sector ahead of the 2024 general election

  • Government and politics

Making sense of the local elections and what they mean for charities

  • Government and politics

Practical support bulletin: May 2024

Resources, events and information on the big issues affecting small charities

  • Digital and technology
  • Business planning and strategy
  • Funding and income

The inside track: May 2024

Our latest update on what’s happening in Westminster and how it might impact charities

  • Government and politics

Volunteering round-up: May 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: May 2024

This month sees the launch of a consultation on the Charity Governance Code and new charity chair research

  • Governance

General election 2024: What charities should be doing

  • Government and politics

Overview

The definition of the Terrorism Act and what the Charity Commission expects of charities and volunteer organisations

  • Safeguarding

Key duties

The key duties of charities and volunteer organisations to safeguard against involvement in terrorism

  • Safeguarding

Key offences

Terrorist offences that may affect charities and voluntary organisations

  • Safeguarding

Safeguarding people at risk of domestic abuse

Helping people at risk of domestic abuse to receive appropriate protection

  • Safeguarding

Overview

How the law encourages public bodies to ensure that individuals affected by domestic abuse are supported and perpetrators are held accountable

  • Safeguarding

Legal definition of domestic abuse

How the law defines domestic abuse

  • Safeguarding

Key duties

Duties of public bodies to act to protect individuals at risk of domestic abuse

  • Safeguarding

Safeguarding when working with partners

When charities and voluntary organisations partner with other organisations, safeguarding responsibilities and accountability falls into three categories

  • Safeguarding

Overview

The appropriate level of due diligence charities should carry out when working with partners

  • Safeguarding

Key duties for charities and voluntary organisations

The steps trustees must take when a charity works with partners, to ensure resources are managed responsibly

  • Safeguarding

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Leading a thriving organisational culture (1 Day)

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Member listening forum: challenges facing charities in divided times

Share your experiences, connect with peers and help shape NCVO’s support to strengthen safety and solidarity across the sector.

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Member listening forum: challenges facing charities in divided times

Share your experiences, connect with peers and help shape NCVO’s support to strengthen safety and solidarity across the sector.