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Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

Digital and technology

Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

The Foundation for Social Improvement and NCVO have reached an agreement to transfer the FSI’s key charity assets to NCVO when the organisation ceases activity on 3 May 2023

Inside NCVO

Collaboration

We share stories from people taking part in the Big Help Out and explain how you can get involved and make a difference in your community

Involving volunteers

This month we share reflections from our Governance Forum and introduce our new governance consultant

Governance

Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.

Financial management
Funding and income
Responding to crises

Share your experiences and views with decision makers ahead of the next general election

Government and politics

New Charity Interns project will be hosted by NCVO and offer paid internships to people aged over 50

Employing and managing staff
Inside NCVO

Evaluation consultant Lucy Lernelius takes a deep dive into measuring the impact of volunteering

Impact and evaluation

Director of strategic communications and insight, Saskia Konynenburg, shares ways to get involved in Volunteers' Week 2023

Involving volunteers

How to make volunteering accessible for people with learning disabilities and mental health conditions

Equity, diversity and inclusion

A sample redundancy policy, designed for small charities and voluntary organisations

A sample retirement policy, designed for small charities and voluntary organisations

A sample shared parental leave policy, designed for small charities and voluntary organisations

A guide to help you develop a sickness absence policy and procedure for your organisation

A sample stress policy, designed for small charities and voluntary organisations

A sample whistleblowing policy and procedure, designed for small charities and voluntary organisations

Guidance on the steps you should take when recruiting and inducting paid members of staff

Employing and managing staff

Guidance on designing a new role within your organisation

Employing and managing staff

Guidance to help you decide how and where to advertise a role

Employing and managing staff

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Join fellow NCVO members at our Annual General Meeting to connect, reflect on the year’s achievements, shape the future of NCVO and make your voice heard.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Get an introduction to data collection methods and practical guidance for evaluating your work

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

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Recruiting volunteers (0.5 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Safeguarding essentials in charities (1 day)

Developing a volunteer strategy (1 day)

Volunteers and the law (0.5 day)

Managing people in the charity sector (2 days)

Tools and methods for measuring outcomes (1 day)

Charity finance strategy (1 day)

Designated safeguarding leads in charities (1 day)

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