The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.
Understanding artificial intelligence (AI) and how small charities can use it to improve their work.
Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.
NCVO’s lead governance consultant Dan Francis shares our plans for Trustees’ Week and explores our wider support offer for trustees
Policy and insight manager Sam Mercadante responds to the government's new financial measures, calling for more funding and policy choices that prevent poverty and inequality
Report of the Inquiry into charity senior executive pay and guidance for trustees on setting remuneration
Writing the executive summary of your business plan
Writing about your organisation in your business plan
Writing about what your organisation does in your business plan
How to navigate your market and customer base
Writing the market analysis section of your business plan
Writing the market research section of your business plan
Writing the market research and testing section of your business plan
Writing the operational planning section of your business plan
Writing the people, management and governance section of your business plan
Writing the impact section of your business plan