Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.
NCVO’s lead governance consultant Dan Francis shares our plans for Trustees’ Week and explores our wider support offer for trustees
Policy and insight manager Sam Mercadante responds to the government's new financial measures, calling for more funding and policy choices that prevent poverty and inequality
Report of the Inquiry into charity senior executive pay and guidance for trustees on setting remuneration
View what some monitoring and evaluation frameworks look like for different organisations
Learn about which evaluation method will be best for the type of evaluation work you're doing
Find out about the process of choosing evaluation methods, and what some of those common evaluation methods are
Learn about what types of interviews there are and what to consider when running interviews
Learn about how to plan for and run focus groups
Learn about the basics of questionnaire design
Learn about different creative data collection methods and when they can be used
Learn what secondary data is and how to find it
Learn about how to generate evaluation findings and to report clearly in an appropriate format
Learn about how to analyse quantitative data