The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.
Understanding artificial intelligence (AI) and how small charities can use it to improve their work.
Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
A sample management calendar for users to adapt for their own organisations
A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces
Sample role descriptions for a range of trustee roles
The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.
All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.
It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.
Three samples formats of schemes of delegation for boards. A one stop document for all your delegated duties and ways to monitor them
This guide explores how to implement a good appraisal process that supports and motivates your CEO to do even better.
A guide to applying the principles of the Charity Governance Code, specially adapted for the smallest organisations.
The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.