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Finding software discounts safely

Find out about charity software discounts to help your organisation use technology

  • Digital and technology

Finding comparisons of software and digital tools

Find some comparisons of software and digital tools used by charities, organisations or community groups

  • Digital and technology

Comparing DIY website-building tools

There are lots of online website builders. Use this comparison page to find the best one for your organisation. You won’t need to learn coding or language programming.

  • Digital and technology

Choosing a content management system or website framework

Developers will make decisions as they build your new website or digital project. Use this page to help you understand those decisions.

  • Digital and technology

Comparing video conferencing software

Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.

  • Digital and technology

Understanding systems and tools for sharing eLearning

More information on eLearning resources, tools and systems

  • Digital and technology

Delivering successful online surveys and choosing the right survey platform

Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.

  • Digital and technology

Choosing new software or digital tools

Advice on how to choose digital tools for your voluntary organisation

  • Digital and technology

Using our plan for choosing new software or tools

Use this page to understand why you should plan software selection and how you should approach it.

  • Digital and technology

Setting out your new software project

Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.

  • Digital and technology

Statement from NCVO chair, Priya Singh, on the outcomes of investigations into complaints

The board of trustees is committed to NCVO’s equity, diversity and inclusion (EDI) and culture change programme.

The civil society group launches to increase collaboration, improve efficiency, effectiveness and streamline engagement

Today sees the launch of The Civil Society Group – an informal collaboration of organisations representing members and groups from across the charity sector and wider civil society.

  • Collaboration

Record membership growth for NCVO and better-than-expected financial performance highlighted in 2021 annual report

Ahead of its Annual General Meeting on 22 November, NCVO today publishes its annual report and financial accounts for the year ending 31 March 2021.

  • Membership

New research examines volunteering policy response in England during the pandemic

A new research briefing published today and authored by the National Council for Voluntary Organisations (NCVO) examines the government’s policy response to volunteering in England, and its impact, during the covid-19 pandemic.

  • Coronavirus

New research shows increased charity demand for services and support from sector infrastructure organisations during the pandemic

The pandemic has increased demand within the voluntary sector for services and support from charity infrastructure organisations, according to new research released today.

  • Coronavirus

NAVCA to take over volunteer centre quality accreditation from NCVO

NCVO and NAVCA reached an agreement which saw the Volunteer Centre Quality Accreditation (VCQA) transfer to NAVCA from 1 January 2022. This

  • Inside NCVO

NCVO road ahead 2022 helps charities chart route to 'new practicality' amid constant uncertainty

The voluntary sector will have to accept a level of constant uncertainty in 2022, but should still be optimistic about its ability to provide dignity, purpose and hope for society, says NCVO’s Road Ahead 2022.

  • Coronavirus

NCVO statement on third sector article

Our statement in response to today’s (25 January 2022) Third Sector article relating to the investigations into complaints at NCVO, which completed in September 2021.

NCVO and ACEVO call for all charity roles to be advertised as flexible

The voluntary sector needs to lead the way on flexible working and advertise all roles as flexible, with employers encouraging open conversations about how it can work in their organisation.

  • Employing and managing staff

Organisational management calendar

A sample management calendar for users to adapt for their own organisations

Risk register

A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces

Role descriptions for trustees

Sample role descriptions for a range of trustee roles

Role description for a chief executive

The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.

Sub-committee terms of reference

All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.

CEO report template

It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.

Sample schemes of delegation

Three samples formats of schemes of delegation for boards. A one stop document for all your delegated duties and ways to monitor them

Charity governance code

This guide explores how to implement a good appraisal process that supports and motivates your CEO to do even better.

Charity governance code guide for micro charities

A guide to applying the principles of the Charity Governance Code, specially adapted for the smallest organisations.

Governance wheel

The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Developing partnership working (0.5 day)

Discover how partnership working can help your organisation grow its impact and make the most of limited resources. Gain practical tools, legal insights and guidance to build strong and successful collaborations.

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Volunteers and the law (0.5 day)

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Annual General Meeting 2025

Join fellow NCVO members at our Annual General Meeting to connect, reflect on the year’s achievements, shape the future of NCVO and make your voice heard.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff