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  2. News and insights
  3. News index
    • Time Well Spent 2023
    • 1. Introduction
    • 2. At a glance
    • 3. Volunteer participation
    • 4. Volunteer motivations and values
    • 5. Volunteer experience and impact
    • 6. Volunteer retention
    • 7. Barriers and enablers to volunteering
    • 8. Final reflections
    • 9. Appendix
    • Download this report

Time Well Spent 2023

A national survey on the volunteer experience

  • Rei Kanemura

Published: 27 June 2023

  • Foreword
  • 1. Introduction
    • 1.1. About the Time Well Spent research programme
    • 1.2. Context of this research
    • 1.3. Overall aims
    • 1.4. Our approach
    • 1.5. Definitions of terms used throughout this report
    • 1.6. Scope of this report
    • 1.7. Acknowledgements
  • 2. At a glance
    • Volunteer participation
    • Volunteer motivations and values
    • Volunteer experience and impact
    • Volunteer retention
    • Barriers and enablers to volunteering
    • Final reflections
  • 3. Volunteer participation
    • 3.1. How has volunteer participation changed?
    • 3.2. What causes do volunteers contribute to?
    • 3.3. How has remote volunteering changed?
  • 4. Volunteer motivations and values
    • 4.1. What motivates people to volunteer?
    • 4.2. How do motivations vary by demographic?
  • 5. Volunteer experience and impact
    • 5.1. What does overall volunteer satisfaction look like?
    • 5.2. How does satisfaction vary by demographic?
    • 5.3. How has remote volunteering affected experiences?
    • 5.4. What do volunteers think about the entry process?
    • 5.5. How do volunteers feel about the way their volunteering is managed and supported?
    • 5.6. To what extent do volunteers use their skills in their volunteering?
  • 6. Volunteer retention
    • 6.1. Why do people stop volunteering?
    • 6.2. How might volunteers’ experiences affect retention?
  • 7. Barriers and enablers to volunteering
    • 7.1. What stops people from volunteering?
    • 7.2. What would encourage people to volunteer?
  • 8. Final reflections
    • 8.1. We have a lot to celebrate
    • 8.2. Some things haven’t changed
    • 8.3. We have more work to do
    • 8.4. Things are likely to continue evolving
    • 8.5. There’s more to consider
  • 9. Appendix
    • 9.1. Sample, quota, and fieldwork dates
    • 9.2. Social classifications explained
    • 9.3. Questionnaire development
    • 9.4. Methodology of specific questions
  • Download this report

Download this report

Time Well Spent 2023: A national survey on the volunteer experience

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This page was last reviewed for accuracy on 27 June 2023

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