Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Key highlights from the Charity Commission's guidance on social media for charities.
How to better include the people you work with and for in your organisation's digital work
The latest research from the Covid-19 Voluntary Sector Impact Barometer reveals big changes in how charities and voluntary sector organisations are using digital technology to work and deliver services due to the pandemic.
Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade
Resources, events, support and information on the big issues affecting small charities
Resources, events and information on the big issues affecting small charities
NCVO and Microsoft UK share findings from our recent artificial intelligence (AI) event – along with opportunities for ongoing learning
How to apply for grant funding for digital and technology costs
Find out about national schemes to provide charities and other organisations with digital volunteer support
How to choose the right digital agency or freelancer for your charity, organisation or community group
Get started with digital communications, campaigns and content in the charity sector and find out who can help
Get the basics on data and insight and why they matter to charities, organisations and community groups