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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Discover our range of rooms available for hire.

Complete our quick form to arrange catering for your event

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Guidance to help you campaign with confidence during an election

Government and politics
Campaigning

Campaigning

Find out what makes charity finance different and how to plan appropriately

Financial management

Internal controls are the things you do to help manage the risk of an error or a fraud

Financial management

How to be aware of the risk factors relating to fraud and take steps to protect your organisation.

Financial management

The difference between audits and independent examinations and how to prepare for both

Financial management

The basic principles of bookkeeping are the same for charities as for other organisations, you just need to be aware of the slightly different emphasis and the need to keep restricted funds separate.

Financial management

Guidance on creating a financial strategy and what you need to include

Financial management

A pre-built spreadsheet that calculates your income percentages when you input your current funding and future targets

How to create budgets, cashflow forecasts and understanding the cashflow process

Financial management

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why.

This advanced course is specifically for data protection leads or officers in charitable organisations.

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Boost your personal influence and impact (0.5 day)

Managing people in the charity sector (2 days)

Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials for trustees (0.5 day)

Outcomes and impact measurement (1 day)

Leading external engagement (1 day)

Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Theory of change for strategic planning and evaluation (1 day)

Advanced data protection (2 x 0.5 days)

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