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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Training

We offer a range of training courses designed to help you do what you do best

eLearning: Roles and duties of trustees

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

Leading on purpose

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Our vision for charity leaders

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

Support for small charities and voluntary organisations

We know small charities make a big impact with limited resource - that's why we're here to help

Small charity helpdesk

Ask our practical support team any question about the setting up or running of your charity or voluntary organisation.

A bigger role in building our future

  • Involving volunteers

The links between family and volunteering: A review of the evidence

  • Involving volunteers

Planning for tomorrow's workforce

  • Employing and managing staff
  • Business planning and strategy
  • Impact and evaluation

The inside track: July 2022

  • Government and politics
  • Law and regulation

Volunteering round-up: June 2022

  • Involving volunteers

Governance round-up: June 2022

  • Governance

Government policy and funding round-up: June 2022

  • Funding and income
  • Government and politics
  • Governance

The procurement bill: what does it mean for charities?

  • Government and politics
  • Law and regulation

Governance round-up: May 2022

  • Governance

Volunteering round-up: May 2022

  • Involving volunteers

Examples of monitoring and evaluation frameworks

View what some monitoring and evaluation frameworks look like for different organisations

  • Impact and evaluation

Choosing your evaluation methods

Learn about which evaluation method will be best for the type of evaluation work you're doing

  • Impact and evaluation

Choosing your method

Find out about the process of choosing evaluation methods, and what some of those common evaluation methods are

  • Impact and evaluation

Using interviews

Learn about what types of interviews there are and what to consider when running interviews

  • Impact and evaluation

Planning and running focus groups

Learn about how to plan for and run focus groups

  • Impact and evaluation

Designing questionnaires

Learn about the basics of questionnaire design

  • Impact and evaluation

Using creative data collection methods

Learn about different creative data collection methods and when they can be used

  • Impact and evaluation

Using secondary data

Learn what secondary data is and how to find it

  • Impact and evaluation

Analysis and reporting

Learn about how to generate evaluation findings and to report clearly in an appropriate format

  • Impact and evaluation

Analysing quantitative data for evaluation

Learn about how to analyse quantitative data

  • Impact and evaluation

eLearning: Roles and duties of trustees

Trustees play an important role in making sure charities are well-managed and can achieve their aims. This accessible, interactive trustee eLearning course lets you study in your own time and at your own pace so you can fit around your schedule and priorities.