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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

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Employing and managing staff
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Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
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Employing and managing staff
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Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

A sample emergency leave for dependants policy, designed for small charities and voluntary organisations

A sample equity, diversity and inclusion policy, designed for small charities and voluntary organisations

A guide to help you develop an expenses policy for your organisation

A sample family leave policy, designed for small charities and voluntary organisations

A sample flexible working policy, designed for small charities and voluntary organisations

A sample grievance procedure, designed for small charities and voluntary organisations

A guide to help you develop an information technology policy for your organisation

A sample maternity leave policy, designed for small charities and voluntary organisations

A sample paternity leave policy, designed for small charities and voluntary organisations

A sample pay policy, designed for small charities and voluntary organisations

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

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Charity trustee induction and refresher (2 x 0.5 days)

Charity finance skills (1 day)

Developing a volunteer strategy (1 day)

Safeguarding essentials for trustees (0.5 day)

Mentoring and coaching skills (0.5 days)

Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

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