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'policies'

Influencing and policy

We stand up for charities and volunteers - because we know voluntary action is essential to change the world we live in

Policies and procedures

Find out about the most important documents needed for good safeguarding

  • Safeguarding

Reserves policy

Guidance on reserves policies for your charity

  • Governance

Family leave policy

A sample family leave policy, designed for small charities and voluntary organisations

Sample dignity at work policy

A sample dignity at work policy, designed for small charities and voluntary organisations

Sample lexible working policy

A sample flexible working policy, designed for small charities and voluntary organisations

Writing a volunteer policy

How a volunteer policy can benefit your organisation and what it should include

  • Involving volunteers

Developing policies and procedures

Check your organisation has the right policies and procedures in place to employ and manage staff

  • Employing and managing staff

Creating policies and procedures

Sample documents, templates and guides to help you create and collate policies and procedures

  • Employing and managing staff

Five ways to support your staff during the cost of living crisis

Five ways you can support staff through the cost of living crisis when resources are limited

  • Responding to crises

NCVO and centre for ageing better partner to increase age-friendly inclusive volunteering in england

NCVO has announced today that it will partner with the Centre for Ageing Better to support its efforts to increase age-friendly inclusive volunteering in England.

  • Collaboration

What the general election manifestos mean for the voluntary sector

  • Government and politics

The Voluntary Sector Manifesto: Raising our voice

  • Government and politics

Narrowing the voluntary sector’s gender pay gap

Our policy and influencing manager Catherine Goodall talks about our work to address the gender pay gap – and explores what you can do to support change across the sector

  • Equity, diversity and inclusion

Consumer Duty: What is it and how will charities benefit?

Learn how new banking rules will affect your charity or voluntary organisation

  • Financial management

How to influence the new government effectively

  • Campaigning
  • Government and politics

Spring Statement 2025: what it means for charities

  • Funding and income
  • Government and politics

Trustee confidence: Key research findings and actions for your board

NCVO's governance consultant Mo Wiltshire shares highlights from the Charity Commission’s recent research into trustee confidence

  • Governance

NCVO at the Labour Party Conference: Key takeaways

A round-up of the key conversations and takeaways from the Labour Party Conference

  • Campaigning
  • Government and politics

Supporting your volunteers

How to provide ongoing support to your volunteers and manage any concerns.

  • Safeguarding

Working with your designated safeguarding lead

How the roles of CEOs and designated safeguarding leads can support each other

  • Safeguarding

Working with the CEO

How trustees can work with their organisation's CEO to ensure good safeguarding

  • Safeguarding

Understanding responsible and ethical use of technology

Use this page to understand why you need a plan to manage ethical risks when you use technology

  • Digital and technology

Writing a volunteer agreement

How to write a volunteer agreement without creating an employment contract

  • Involving volunteers

Writing volunteer role descriptions

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

  • Involving volunteers

Equity, diversity and inclusion in volunteering

Understand how equity, diversity and inclusion affects volunteers and those they support

  • Involving volunteers

Writing a volunteering strategy

A volunteer strategy helps secure the support to help your volunteering do more

  • Involving volunteers

Getting started with fundraising

Learn how to get your organisation ready for fundraising.

Documenting your delegation

Learn how to keep clear records of who holds decision-making authority.

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

NCVO/Zurich Summit: Navigating risk and resilience in a divided society

Join sector leaders for an in‑person summit exploring how extremism, polarisation and social division are shaping charity risk and resilience. Hear emerging insights, take part in discussions, and contribute to NCVO’s upcoming Spring Briefing.

Governance Forum

A space for charity governance professionals to come together, learn and network

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.