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Writing the market research and testing section of your business plan

Business planning and strategy

Writing the operational planning section of your business plan

Business planning and strategy

Writing the people, management and governance section of your business plan

Business planning and strategy

Writing the impact section of your business plan

Business planning and strategy

Writing the cost and income structure section of your business plan

Business planning and strategy

Writing the financial forecasts section of your business plan

Business planning and strategy

Writing the risk map section of your business plan

Business planning and strategy

Use this tool to help your organisation write your business plan

Resources and guides to help your organisation do safeguarding well

Safeguarding

Understand the basics of safeguarding and why it's important

Safeguarding

Governance
Leadership

The steps you should take when shortlisting and interviewing applicants

Employing and managing staff

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

This course will give trustees an overview and understanding of charity governance, regulation and best practice

A chance to hear from regulators about their plans for the voluntary sector.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

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Market research and testing

Operational plan

People, management and governance

Our impact

Cost and income structure

Financial forecasts

Risk map

Business plan template

Safeguarding

Getting started with safeguarding

Saskia Konynenburg appointed Interim Chief Executive of NCVO

Shortlisting and interviewing for the role

Offering the job

Induction and probation

Managing performance

Setting objectives and behaviour standards

Giving effective feedback

Supporting learning and development

Motivating and engaging staff

One-to-ones and appraisals

Managing underperformance

Supporting good governance (4 x 0.5 days)

Charity finance skills (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

NCVO member welcome and refresher session: July 2025

Charity trustee induction and refresher (2 x 0.5 days)

All-Party Parliamentary Group (APPG) on Charities and Volunteering

Outcomes and impact measurement (1 day)

Managing conflict and ending volunteering well (0.5 day)

Managing people in the charity sector (2 days)

Strategic planning: tools for decision making (1 day)

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Supporting good governance (4 x 0.5 days)

Charity finance skills (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Outcomes and impact measurement (1 day)

Managing conflict and ending volunteering well (0.5 day)

Managing people in the charity sector (2 days)

Strategic planning: tools for decision making (1 day)

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