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Market research and testing

Writing the market research and testing section of your business plan

  • Business planning and strategy

Operational plan

Writing the operational planning section of your business plan

  • Business planning and strategy

People, management and governance

Writing the people, management and governance section of your business plan

  • Business planning and strategy

Our impact

Writing the impact section of your business plan

  • Business planning and strategy

Cost and income structure

Writing the cost and income structure section of your business plan

  • Business planning and strategy

Financial forecasts

Writing the financial forecasts section of your business plan

  • Business planning and strategy

Risk map

Writing the risk map section of your business plan

  • Business planning and strategy

Business plan template

Use this tool to help your organisation write your business plan

Safeguarding

Resources and guides to help your organisation do safeguarding well

  • Safeguarding

Getting started with safeguarding

Understand the basics of safeguarding and why it's important

  • Safeguarding

Saskia Konynenburg appointed Interim Chief Executive of NCVO

  • Governance
  • Leadership

Redundancy

A sample redundancy policy, designed for small charities and voluntary organisations

Retirement

A sample retirement policy, designed for small charities and voluntary organisations

Shared parental leave

A sample shared parental leave policy, designed for small charities and voluntary organisations

Sickness absence

A guide to help you develop a sickness absence policy and procedure for your organisation

Stress

A sample stress policy, designed for small charities and voluntary organisations

Whistleblowing

A sample whistleblowing policy and procedure, designed for small charities and voluntary organisations

Carer's leave

Recruiting and inducting staff

Guidance on the steps you should take when recruiting and inducting paid members of staff

  • Employing and managing staff

Designing the role

Guidance on designing a new role within your organisation

  • Employing and managing staff

Advertising the role

Guidance to help you decide how and where to advertise a role

  • Employing and managing staff

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

NCVO member welcome and refresher session: July 2025

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

All-Party Parliamentary Group (APPG) on Charities and Volunteering

A chance to hear from regulators about their plans for the voluntary sector.

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation