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Solving volunteer problems

How to recognise and address problems or issues with your volunteers

  • Involving volunteers

Dismissing a volunteer

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

  • Involving volunteers

Engaging and supporting young people to volunteer

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Valuing and developing volunteers

Guidance on training, accrediting and thanking volunteers

  • Involving volunteers

Thanking volunteers

How to thank your volunteers and show you appreciate their efforts

  • Involving volunteers

Training and development for volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

  • Involving volunteers

Accrediting volunteer learning

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

  • Involving volunteers

Employer-supported volunteering

How to support your staff to take part in volunteering opportunities

  • Involving volunteers

Ending volunteering well

How to make sure volunteers have a positive end to their time with your organisation

  • Involving volunteers

Volunteers and the law

Guidance on the law for volunteer-involving organisations

  • Involving volunteers

Spring Statement 2025: what it means for charities

  • Funding and income
  • Government and politics

The Road Ahead 2025

  • Government and politics

The importance of project management in the voluntary sector

  • Business planning and strategy

Power of Small project report

The Power of Small: championing small organisations across the sector

  • Impact and evaluation

How your charity can make the most of Small Charity Week

Practical ways to take part in Small Charity Week – from sharing your story to getting free training, funding support and expert advice.

  • Cost of living
  • Campaigning

194 small charities selected for Small Charity Week match funding campaign

  • Collaboration
  • Funding and income

Civil society’s priorities for the new Covenant

A new report by NCVO and ACEVO sets out six key recommendations to make the Civil Society Covenant meaningful, based on feedback from over 1,000 organisations.

  • Campaigning
  • Government and politics

What Spending Review 2025 means for charities

Explore how the 2025 Spending Review affects charities – including changes to welfare, school meals, NICs and local government funding.

  • Funding and income
  • Government and politics

How to influence the new government effectively

  • Campaigning
  • Government and politics

Keeping information safe

Steps you need to take to keep data safe once DBS checks have been carried out

  • Safeguarding

When someone has a criminal record

Guidance on what to do if a staff member or volunteer has a criminal record

  • Safeguarding

What you need to know about whistleblowing

Find out about whistleblowing, and the policies your organisation should have in place.

  • Safeguarding

Deciding to whistleblow

Questions you might ask yourself if you're thinking of raising a concern.

  • Safeguarding

Challenges and issues in whistleblowing

Find out about different types of concerns and ways they can be reported.

  • Safeguarding

Why does language matter?

Find out why it's useful to stay up to date with safeguarding terminology

  • Safeguarding

Common terminology

Find definitions of some of the most common safeguarding terminology

  • Safeguarding

A - B

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

C

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

D - E

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Leading external engagement ( 1 day)

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients