How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Legal protections for people who raise concerns
How the Public Interest Disclosure Act protects any whistleblowing worker
What organisations are expected or obliged to do when concerns are raised
Find out about 'limitation periods' regarding certain types of claim
Information about DBS checks and tools to help you understand the law as it applies to the roles in your organisation
Information about getting DBS checks for staff and volunteers
How to identify potential risks when creating a new staff or volunteering role
How and when to ask about a staff member or volunteer's criminal history
A comprehensive guide to different types of DBS checks
Different roles will require different checks. This page explores what checks you might need to run