Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
A sample redundancy policy, designed for small charities and voluntary organisations
A sample retirement policy, designed for small charities and voluntary organisations
A sample shared parental leave policy, designed for small charities and voluntary organisations
A guide to help you develop a sickness absence policy and procedure for your organisation
A sample stress policy, designed for small charities and voluntary organisations
A sample whistleblowing policy and procedure, designed for small charities and voluntary organisations
Guidance on the steps you should take when recruiting and inducting paid members of staff
Guidance on designing a new role within your organisation
Guidance to help you decide how and where to advertise a role