How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
How to make sure volunteers have a positive end to their time with your organisation
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Find out about the key legal sources that we refer to in this guide
Find out where charities' duties of care can arise from and who they might affect
The key duties for charities and volunteer organisations regarding insurance
Find out about the Charity Commission's expectations for reporting incidents
The Charity Commission's recommended steps that your organisation can take
Find out about the specific role that trustees can play in safeguarding
Find out about the key Acts and treaties designed to protect children
Key areas of law to be aware of if you or your organisation is responsible for safeguarding children or young people
Duties of various bodies to protect children and young people
Key duties of public bodies for safeguarding children or young people