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Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

Government and politics

Involving volunteers

Coronavirus
Involving volunteers
Responding to crises

Involving volunteers

Inside NCVO

Involving volunteers

Government and politics

Inside NCVO

Impact and evaluation

Inside NCVO

A sample emergency leave for dependants policy, designed for small charities and voluntary organisations

A sample equity, diversity and inclusion policy, designed for small charities and voluntary organisations

A guide to help you develop an expenses policy for your organisation

A sample family leave policy, designed for small charities and voluntary organisations

A sample flexible working policy, designed for small charities and voluntary organisations

A sample grievance procedure, designed for small charities and voluntary organisations

A guide to help you develop an information technology policy for your organisation

A sample maternity leave policy, designed for small charities and voluntary organisations

A sample paternity leave policy, designed for small charities and voluntary organisations

A sample pay policy, designed for small charities and voluntary organisations

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will develop your skills and help you use a marketing approach to recruit volunteers

Get an introduction to data collection methods and practical guidance for evaluating your work

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

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Authentic leadership (1 day)

Recruiting volunteers (0.5 day)

Tools and methods for measuring outcomes (1 day)

Boost your personal influence and impact (0.5 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials in charities (1 day)

Managing people in the charity sector (2 days)

Safeguarding essentials for trustees (0.5 day)

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