Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
NCVO's chief executive Sarah Vibert reflects on the outcomes of independent investigations into complaints submitted to NCVO's board of trustees
NCVO's chief executive Sarah Vibert shares learnings from our EDI report and sets out the actions we're taking to create an inclusive culture that allows everyone to thrive at work
Karl Wilding, chief executive at NCVO, reflects on his own personal learning journey on equity diversity and inclusion (EDI), as well as how NCVO is taking the first steps towards being a more inclusive organisation
NCVO has recruited two charity leaders to its board of trustees, further strengthening and diversifying the skills and experiences of its governing body
Interim chair of trustees, Anne Heal, reflects on NCVO’s work on equity, diversity and inclusion (EDI)
NCVO's equity, diversity and inclusion (EDI) working group reflect on the current state of the voluntary sector
NCVO’s EDI working group share an update on the steps we're taking to improve our organisational culture
To mark National Apprenticeship Week 2023, Noama Chaudhry shares insights from her apprenticeship at NCVO and offers advice for the wider sector
Information and tools on strategic planning.
Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment
A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.
Self reflection is an important part of your professional development and will help you to do your role effectively.
Guidance on conducting individual trustee performance reviews
How to use NCVO's financial procedures manual template
Guidance for using NCVO's financial procedures manual templates
Guidance for using NCVO's financial procedures manual templates
Guidance on reserves policies for your charity
Incorporating conflicts of interest into your financial procedures manual