Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
What is a Trustee and how do you appoint them?
What is the role of a Trustee?
Find out about who your charities members are and what decisions they make
Learn about the rules around decision-making and how to go about the process of making decisions effectively
Learn about the different types of meetings and how you can work to make them effective
Learn about what the structure of the board looks like and what to consider when reviewing
Learn about what conflicts of interest are and how to work through them
Learn about what matters are reserved for the board, in what situations you can delegate and to who
Learn about how to navigate strategic and operational problems and where the responsibility is located
Learn more about the key areas boards and trustees are responsible for